Platform Compatibility Matrix

Editor - Laptops/Desktops

The following are the platforms and browsers supported for creating and editing experiences:

OS	Win /Lin	Win /Lin	Windows	Apple	Apple
Browser	Chrome	Firefox	Edge	Chrome	Safari
Supported?

Viewer Support - Mobiles , Headset, Laptops

The following are the platforms and browsers supported for viewing experiences:

Android Phone

Browser (Mode)	Chrome (Full Screen)	Chrome (VR Mode)
Video Full HD and below (1920x1080)
Video ~4K (3840x1920) max
Offlining

iOS Phone

Browser	Chrome (Full Screen)	Chrome (VR Mode)	Safari (Full Screen)	Safari (VR Mode)
Video Full HD and below (1920x1080)
Video ~4K (3840x1920) max
Offlining			1	1
Scene Caching
Voice Matching

Laptops/Desktops (Full Screen)

OS	Win /Lin	Windows	Apple	Apple
Browser	Chrome	Edge	Chrome	Safari
Video Full HD and below (1920x1080)
Video 4K (3840x2160) max
Offlining
Voice Matching

Headsets

Browser	Oculus Go (full-screen)	Oculus Go (VR)	HTC Vive (full-screen)	HTC Vive (VR)
Video Full HD and below (1920x1080)
Video ~4K (3840x1920) max
Offlining

Feature Compatibility in different modes

Feature	Full Screen Mode	Embed Mode	VR Mode	Android app3
AR Viewer
ActionBar
Capture Text
EmbedHtml		2
Pop-up
Product Card
Quiz
Share
Wayfinder

Media Codec Compatibility

Video Formats

Browser	Chrome	Safari
MP4 (H.264 with AAC Encoded Audio)
MP4 (H.264 with MP3 Encoded Audio)

Audio Formats

Browser	Chrome	Safari
MP3

Legend

• Supported
• Partially Supported
• Not Supported

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1. Only works in low usage conditions and if Safari keeps running in the background.↩
2. Depends on the embed. Certain embeds/websites tend to work within other iFrames due to an X-Frame restriction.↩
3. Full support for Chrome Custom Tabs implementation.↩