Subprocessors

GMetri is hosted on GCP (Google Cloud Platform) in Mumbai (IND) and Los Angeles(US). The application requests automatically get routed based on the geographical location of the end user.

Processor Full NameProcessor CountryProcessing ActivityTypes of data processedPersonal data processedEncrpytion

Google

Data processed and stored in US

SSO and Auth

User ID, Email, Password (hashed), OAuth tokens, Name, Auth provider profile (i.e. name/email/picture from Google. Depends on provider), Phone Number, Geolocation (Only if enabled)

Only if enabled, All users

HTTPS, TLS1.2

Azure

Data processed and stored in US

SSO and Auth

User ID, Email, Password (hashed), OAuth tokens, Name, Auth provider profile (i.e. name/email/picture from Google. Depends on provider), Phone Number

Only if enabled, All users

HTTPS, TLS1.2

Google Cloud SQL

Data processed and stored in Asia Pacific (Mumbai)

Main Database

User ID, Email, Name, Org Name, Device IDs (i.e ID/name from Meta Quest device), Auth provider profile, Geolocation

All users, always

HTTPS, TLS1.2

Agora

Data processed and stored in US

Multiplayer Features like video calls, voice calls, chat and screen-sharing

Audio and video data of the user during a call, Media server logs generated by the Agora servers

Only if enabled, All users

HTTPS, TLS1.2, WSS, UDP (Secure Websocket)

AWS S3

Data processed and stored in Asia Pacific (Mumbai)

File Uploads

File Uploads from GMetri Editor

Only if using GMetri Editor, All users

HTTPS, TLS1.2

TrackJS

Data processed and stored in US

Usage Analytics, Error reporting

User ID, IP Address, Usage Stats, Geolocation

All users, always

HTTPS, TLS1.2

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