Subprocessors
GMetri is hosted on GCP (Google Cloud Platform) in Mumbai (IND) and Los Angeles(US). The application requests automatically get routed based on the geographical location of the end user.
Data processed and stored in US
SSO and Auth
User ID, Email, Password (hashed), OAuth tokens, Name, Auth provider profile (i.e. name/email/picture from Google. Depends on provider), Phone Number, Geolocation (Only if enabled)
Only if enabled, All users
HTTPS, TLS1.2
Azure
Data processed and stored in US
SSO and Auth
User ID, Email, Password (hashed), OAuth tokens, Name, Auth provider profile (i.e. name/email/picture from Google. Depends on provider), Phone Number
Only if enabled, All users
HTTPS, TLS1.2
Google Cloud SQL
Data processed and stored in Asia Pacific (Mumbai)
Main Database
User ID, Email, Name, Org Name, Device IDs (i.e ID/name from Meta Quest device), Auth provider profile, Geolocation
All users, always
HTTPS, TLS1.2
Agora
Data processed and stored in US
Multiplayer Features like video calls, voice calls, chat and screen-sharing
Audio and video data of the user during a call, Media server logs generated by the Agora servers
Only if enabled, All users
HTTPS, TLS1.2, WSS, UDP (Secure Websocket)
AWS S3
Data processed and stored in Asia Pacific (Mumbai)
File Uploads
File Uploads from GMetri Editor
Only if using GMetri Editor, All users
HTTPS, TLS1.2
TrackJS
Data processed and stored in US
Usage Analytics, Error reporting
User ID, IP Address, Usage Stats, Geolocation
All users, always
HTTPS, TLS1.2
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